Build the conditions for collective performance

A group of talented people does not automatically become a high-performing team.

Teams perform when members share a clear purpose, understand how their work connects, make decisions effectively, address tension constructively and hold one another accountable.

BBS helps new and established teams create these conditions through focused, practical development connected to real work.

Three common starting points

Setting up a new team

Establish strong foundations before habits and misunderstandings become embedded.

Resetting an existing team

Address unclear priorities, friction, duplication, low trust or ineffective working practices.

Developing a capable team further

Help an already effective team increase its adaptability, strategic contribution and collective leadership.

When this offer can help

• A new team has been created.

• A leader has inherited an established team.

• Functions or departments have been reorganised.

• A cross-functional team must deliver a critical objective.

• Roles and responsibilities overlap.

• Decisions are frequently escalated.

• Meetings consume time without moving work forward.

• Trust or constructive challenge is limited.

• Performance depends too heavily on the team leader.

• The team must operate differently following a transformation.

Areas of focus

Purpose and value

• Why the team exists

• Who depends on its work

• The value it must create

• How success will be recognised

Priorities and outcomes

• Shared objectives

• Strategic and operational priorities

• Critical dependencies

• Trade-offs and resource choices

Roles and contribution

• Role clarity

• Complementary strengths

• Boundaries and interfaces

• Individual and collective accountability

Decision-making

• Decision ownership

• Consultation and escalation

• Appropriate speed and inclusion

• Transparency of decisions

Relationships and trust

• Psychological safety

• Constructive challenge

• Feedback

• Conflict resolution

• Cross-cultural and cross-functional awareness

Ways of working

• Meeting discipline

• Communication norms

• Collaboration routines

• Information flow

• Continuous learning

A typical team journey

1. Discover
   Understand the team’s context, mandate, stakeholders and current dynamics.

2. Diagnose
   Identify strengths, gaps and patterns affecting performance.

3. Align
   Create shared clarity around purpose, priorities, roles and success.

4. Design
   Agree practical working principles, decision rights and routines.

5. Apply
   Test new behaviours through real work.

6. Review
   Evaluate progress, address obstacles and reinforce effective practices.

7. Sustain
   Establish ownership and routines that continue without external support.

Team Clarity Session: Diagnostic preparation and one facilitated team day €5,000–€7,500

Team Foundations: Diagnostic, two workshops, team charter, objectives and RACI €10,000–€16,000

Team Effectiveness Journey : 8–12 weeks, workshops, coaching, roadmap and operating routines €18,000–€30,000

Potential deliverables

• Team diagnostic

• Stakeholder insight summary

• Team purpose and mandate

• Team charter

• Priority and dependency map

• Role and responsibility framework

• Decision-rights matrix

• Working principles

• Meeting and communication routines

• Team experiments

• Progress dashboard

• Sustainment plan

Potential outcomes

• Greater clarity and strategic focus

• Improved trust and openness

• Faster, better decisions

• Less duplication and confusion

• Stronger collaboration across boundaries

• Increased ownership and accountability

• More productive meetings

• Reduced dependence on the team leader

• Greater ability to adapt under pressure

Connections with other BBS offers

Team effectiveness often depends on both individual leadership and the wider organisational environment.

This offer can be combined with:

• First-Time Leader BOOST for a manager establishing their first team

• Leadership BOOST for the team leader or leadership-team members

• Change Management & People Engagement when the team is forming around significant change

• Transformation Benefits Realisation for programme and cross-functional teams

• Career BOOST when changing roles require professional repositioning

Call to action

Create a team that can think, decide and perform together—not simply report to the same leader.

Button: Discuss your team